Western Canadian Music Award nominated rapper Merkules’ videos have received over 90,000,000 views between YouTube and Facebook, and his music has had over 30,000,000 audio-only streams of his music. In addition Merkules most recent album debuted at #2 on the main iTunes chart across all genres in Canada. Merkules has rocked over 500 high energy performances across North America and Europe, and isn’t going to slow down anytime soon. His raw talent, wit, and genuine humbleness has captivated a fan base that is growing by the thousands every day. Through blood, sweat, and tears, Merkules has earned the respect of artists and fans around the world, proving himself to be the next rising star in hip hop.
Merkules - Cole
Our policy lasts 30 days. If 30 days have passed since your purchase (not including shipping/delivery time), unfortunately we can’t offer you a refund or exchange. If you are within 30 days, you may be eligible for a refund or exchange depending the circumstances.
Please note that all gift cards, undergarments, and sale items are exempt from our policy. Also note that you will be responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We take customer service very seriously. We encourage you to contact or call us directly at firstname.lastname@example.org before you return your order. We'll ensure we explore all the options and do everything within our power to meet your satisfaction.
To be eligible for a refund, your item must be unused and in the same condition that you received it. If the product is damaged or was advertised incorrectly on our website, it may be returned for a refund.
Your return must be in or accompanied by the original packaging. You must also provide a proof of purchase, such as an email confirmation or invoice.
All refunds are processed on the same day the physical merchandise is received. Funds will be returned using the same payment system as your initial purchase. All refunds will be confirmed via email.
If your refund has been confirmed but you have not yet received the funds, please be aware that all payment methods require processing time by a third party financial institution. In most cases the funds are returned instantly, or within a few days. In other scenarios they are returned within a week. Very rarely does processing time take longer than this, but may due to the vast number of payment options and financial institutions around the globe. Our confirmation means we've done all we can on our end to return the funds. If you are concerned, the best course of action is to contact your credit card company or financial institution. They will be able to confirm the transaction or let you know the processing time.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. If the product is damaged or did not fit correctly, it may be returned for a different product of equal value.
You must provide a proof of purchase, such as an email confirmation or invoice.
Exchanges are processed on the same day the physical merchandise is received. You will be notified by an automated email from our website once the exchange order has been shipped.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you would still like to return or exchange an item, please send it to the following address:
Flight Academy Music
193 - 19567 Fraser Hwy
Surrey BC, V3S 9A4